Legal Information

By accessing or using the InfraTeam website and services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

1. Use of Services

InfraTeam provides IT managed services, cloud solutions, and software products ("Services"). You agree to use these Services only for lawful purposes and in accordance with these Terms.

• You are responsible for maintaining the confidentiality of your account credentials.
• You must strictly engage in activities that do not disrupt or interfere with our Services.
• Unauthorized access to our systems or data is strictly prohibited.

2. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of InfraTeam (Pty) Ltd and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of InfraTeam.

3. Subscription & Payments

Certain parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly basis.

All payments are non-refundable unless otherwise stated by law or a specific written agreement.

4. Limitation of Liability

In no event shall InfraTeam, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service;
• Any conduct or content of any third party on the Service;
• Any content obtained from the Service; and
• Unauthorized access, use or alteration of your transmissions or content.

5. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

Your privacy is important to us. It is InfraTeam's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Billing addresses
• Company names

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

3. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

4. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.